We are like having a skilled employee, but there are no national insurance, Pension Payments, Sick pay, office space, or equipment costs—we take care of that. This helps you scale as your business grows, and you can reduce if things go quiet.
Perhaps think of us as an Admin suby!
To keep things simple, the traditional virtual assistant hourly rate is available: £25/hour for at least 3 hours of support each week, with pay as you go.
Alternatively, we'll give you six hours in exchange for £150; we will clear your inbox, add folders and automate things to keep it tidy moving forward.
Once the chaos is cleared, perhaps consider using us moving forward. We can handle all your admin, customer communication, estimates, quotes and invoice creation, email management, and diary management. We can manage your social media business pages, and, over time, create a website built around your business¹. We then charge weekly based on a percentage of the invoiced work you complete.
So, for example, if you have four customers with a total of £2,400, including materials, we would charge up to £360 for our time for that week. This makes it easy to understand costs, which is particularly useful if your industry has peak seasons and you need only to give 30 days' notice to end the contract if things are not working.²
¹Setup charges like domain costs are to be paid separately.
² At the start of the contract, a negative balance of -£1,000 will be in place to cover time used if no trade comes in and the contract is severed before the first £1,000 is met. If trade comes in, it will reduce weekly until the balance is zero. This acts as a deposit for our time.
We assist in organising your inbox with folders and automated actions, saving you time and reducing clutter.
Our business help could save you from becoming part of a statistic; over 80% of people have missed important emails due to inbox overload.
We help you manage your Instagram, Facebook, and LinkedIn accounts.
Whether you need help with customer communication or creating professional social media posts to promote your business organically.
We handle office tasks like email management, estimate/quote/invoice creations, product ordering, report writing, handling customer responses, and diary management; think of it as sub-contracting your admin work.
Our business helps free up your time by taking care of these tasks, allowing you to focus on what you do best or rest with your family, knowing your business is still handling essential tasks.
It is also worth highlighting that 45% of the Federation of Small Businesses members state they struggle to hire skilled workers.
We believe this extends to hiring admin workers in skilled industries such as carpet and hard floor supply and fitting, window décor, and kitchen installations. The hired help often misses or miscommunicates crucial details.
Maybe you struggle with computers full stop.
We can offer support in using your equipment or help purchasing new equipment, saving you more time and money.
Over half of small business owners feel their current technology usage puts them off adopting new technology.
Have past purchases or overspending made you hesitant to buy new equipment or software, and do you feel this is holding your business back?
We provide training and clear strategies for you and your team.
Customer service is about consistency and attention to detail.
Even small gestures can set you apart in a competitive market. Identifying and consistently delivering what makes you unique is key to attracting and retaining customers, but being in a muddle is a surefire way to put new customers off.
Also, if you have a shop, did you know it only takes a customer 7 seconds to form an impression of your business? Make those 7 seconds count. We can help you create a better shop floor layout.
Once you find some calm and peace, what comes next?
What further achievements lie ahead on your small business journey?
Perhaps now is the time to grow!
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