This privacy policy sets out how Help's @ Hand UK Services LTD uses and protects any information you give us when you use our website. Help's @ Hand is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used per this privacy statement.

As part of the process of providing further information to our customers, we may collect the following information:-

• Your name
• Your phone number
• Your email address
• The nature of your enquiry
• Information about the use of our site, including details of your visits such as pages viewed and the resources you access. Such information includes traffic data, location data and other communication data.
• Information is provided voluntarily by you. For example, when you register for information or make an enquiry
• Information that you provide when you communicate with us by any other means

We do not use this information to contact users with company news/offers independent of the original request. We never rent or trade email or phone lists with other businesses and organisations.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You are entitled to access the personal information that we hold by emailing info@helpsathand.co.uk

If you believe any information we hold on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information (such as IP address and type of browser they're using) and details of visitor behaviour patterns. We do this to allow us to keep track of the number of visitors to the various parts of the sites and understand how our website is used. We do not make any attempt to find out the identities or nature of those visiting our websites.

In any instance where we collect personal data through our website, we will make this straightforward and set out how to use it. We will only use your data in a way compatible with the uses outlined to you, except where we must do otherwise – for example, where we have a legal obligation to disclose your personal data. We won't share your information with other organisations for marketing, market research or commercial purposes and don't pass on your details to other websites.

Cookies are small text files placed on your computer or other device by websites you visit. They are widely used to make websites work more efficiently and provide information to the site's owners.

When you leave the site, You can remove cookies from your browser history (cache). You can find more information about cookies, including how to control these through your browser settings, at Allaboutcookies.org or http://www.aboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Find out how to manage cookies on popular browsers:

Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Opera
Apple Safari

Please note that the www.helpsathand.co.uk  website will not work correctly without cookies.

Google Tag Manager (Analytics)

-gat

-gid

_ga

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Read Google's overview of privacy and safeguarding data

You can also opt out of Google Analytics Cookies by following this link.

Third parties may transfer your data outside the EEA as their privacy statements describe.